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December 2014

Seasons Greetings. Brief observations about ritual and communications


One Christmas I was working in a place which employed several hundred people when a surprise visit was made by a senior figure connected at that time with the organisation. He walked the building to personally say thank you to all the members of staff for the work that had been done that year. The achievements of that year were not out of the ordinary but what was out of the ordinary were the simple actions taken that day.  There was no exchange of gifts and rewards but what was exchanged was a real spirit of friendliness and people talked of feeling appreciated.